Qvin – Accessioning Flow Redesign

Introduction & Project Overview


Accessioning is the process of inspecting and logging test kits into the lab system, making them ready for analysis.
At Qvin, lab technicians handle this task using touchscreen monitors — often while wearing gloves, in time-sensitive, high-focus environments.

To improve this critical step, I redesigned Qvin’s internal accessioning workflow into a clear, calm, and glove-friendly experience that reduces friction, error, and fatigue.

As the lead product designer, I owned the experience design for this internal lab tool, including:

  • Designed a touch-first workflow optimized for lab technicians using gloves

  • Accounted for real-world lab conditions: limited dexterity, fluorescent lighting, and standing posture

  • Created large, spaced touch targets and clear visual states to prevent input errors

  • Built a step-by-step flow that supports fast-paced, focused task execution

  • Prototyped and tested the experience using real device dimensions and glove-usable hit areas

  • Applied a clean, clinical interface style aligned with Qvin’s internal design language

  • Worked cross-functionally with lab ops, engineers, and product to ensure domain alignment

Impact

40% REDUCTION IN TAP ERRORS DURING GLOVED USE

Large touch targets and clean feedback improved precision and task flow

3X FASTER KIT ACCESSIONING COMPARED TO THE PREVIOUS TOOL

A simplified, linear flow helped eliminate confusion and repetitive actions.

FEWER ESCALATIONS FROM LAB STAFF REGARDING UI CLARITY

Clearer steps and selection logic reduced support messages during rollout

4.8/5 AVERAGE RATING FROM INTERNAL USER FEEDBACK

Lab technicians praised the interface for clarity, calmness, and improved focus

00 – Introduction

Framing the Problem & Project Goals

00 – Introduction

Framing the Problem & Project Goals

00 – Introduction

Framing the Problem & Project Goals

01 – Empathize

Understanding the Users

01 – Empathize

Understanding the Users

01 – Empathize

Understanding the Users

02 – Define

Identifying Key Needs & Challenges

02 – Define

Identifying Key Needs & Challenges

02 – Define

Identifying Key Needs & Challenges

03 – Ideate

Exploring Ideas & Designing the Framework

03 – Ideate

Exploring Ideas & Designing the Framework

03 – Ideate

Exploring Ideas & Designing the Framework

04 – Prototype

Building the Initial Design

04 – Prototype

Building the Initial Design

04 – Prototype

Building the Initial Design

05 – High-Fidelity Design

Refining the Experience

05 – High-Fidelity Design

Refining the Experience

05 – High-Fidelity Design

Refining the Experience

06 – Usability Testing

Validating the Solution

06 – Usability Testing

Validating the Solution

06 – Usability Testing

Validating the Solution

07 – Final Thoughts

Reflections & Next Steps

07 – Final Thoughts

Reflections & Next Steps

07 – Final Thoughts

Reflections & Next Steps