Qvin – Accessioning Flow Redesign
Introduction & Project Overview
Accessioning is the process of inspecting and logging test kits into the lab system, making them ready for analysis.
At Qvin, lab technicians handle this task using touchscreen monitors — often while wearing gloves, in time-sensitive, high-focus environments.
To improve this critical step, I redesigned Qvin’s internal accessioning workflow into a clear, calm, and glove-friendly experience that reduces friction, error, and fatigue.
As the lead product designer, I owned the experience design for this internal lab tool, including:
Designed a touch-first workflow optimized for lab technicians using gloves
Accounted for real-world lab conditions: limited dexterity, fluorescent lighting, and standing posture
Created large, spaced touch targets and clear visual states to prevent input errors
Built a step-by-step flow that supports fast-paced, focused task execution
Prototyped and tested the experience using real device dimensions and glove-usable hit areas
Applied a clean, clinical interface style aligned with Qvin’s internal design language
Worked cross-functionally with lab ops, engineers, and product to ensure domain alignment
Impact
40% REDUCTION IN TAP ERRORS DURING GLOVED USE
Large touch targets and clean feedback improved precision and task flow
3X FASTER KIT ACCESSIONING COMPARED TO THE PREVIOUS TOOL
A simplified, linear flow helped eliminate confusion and repetitive actions.
FEWER ESCALATIONS FROM LAB STAFF REGARDING UI CLARITY
Clearer steps and selection logic reduced support messages during rollout
4.8/5 AVERAGE RATING FROM INTERNAL USER FEEDBACK
Lab technicians praised the interface for clarity, calmness, and improved focus